πŸ‘‹ Hi there!

I believe great design is far more than just the pixels manifested in Figma or whatever tool is being used. That's important, but the real differentiator is embracing a diversity of thought and a sense of pragmatic optimism. Leveraging the best of everyone in the team to understand and solve complex challenges.

As a true collaborator, I pride myself on my ability to apply human-centred design with a scientific lens to question, understand, hypothesise, validate, design and deliver meaningful and measurable value for users.

Background

A bit about my journey so far.

Download CV
Apr 2023 – Present
Virgin Australia
Senior UX Designer and professional staff travel benefit user

Collaborating with an incredible squad to design and deliver continued improvement and wonderful new experiences for Velocity Frequent Flyers.

Jul 2021 – Apr 2023
Fifty Zoo
AGSVA NV1 Security Clearance

Experience designer in a small, highly motivated team designing digital strategy, system requirements and software interfaces for complex and challenging environments in sectors including Government & Defence.

Collaborated to develop design process, notably introducing structured design critiques within project teams and the design team more generally.

Select Case studies:
Feb 2015 – Jul 2021
Wunderman-Thompson (previously Wunderman-Bienalto, and before that Bienalto)
Agencies do love a good merger!

User experience designer collaborating with high-performing multidisciplinary teams to craft experiences that realise business value for clients by meeting the needs of their customers.

During my time at Wunderman-Thompson I gained extensive experience across a range of sectors and digital channels, including web, mobile, apps, and communications while honing my research, facilitation, design, stakeholder management, and mentorship/leadership skills.

In addition to standard client engagements delivering strategy and validated design within waterfall, lean, and agile frameworks, I had the opportunity to work as an embedded team member during long-term secondments at several key clients including Endeavour Group, Coles, Woolworths Rewards, and Australian Unity.

Select Case studies:
2014
Freelance design work and travel
Kind of like a post-uni gap year
March 2014
Graduated with Bachelor of Design Computing from the University of Sydney
  • Deans List of Excellence
  • University of Sydney Academic Merit Prize

I've seen a fair bit in the last 8 years or so

UX Design lead β€” Defence Innovation Hub project
UX Designer β€” App squad
UX Designer β€” App squad
e-Commerce website design lead
Website & member portal redesign
Power system management platform POC
App concept and functional prototype
Intranet review | Web CX and content strategy
Membership Portal
Supplier portal research and concept design
Corporate website redesign
Health Insurance and Banking products
Auction site and account redesign
Insurance brands optimisation program
Recruitment marketing automation and content strategy
Loyalty marketing automation and content strategy
Unauthenticated website prototype, and design validation
Digital registration platform concepts
UX for campaign websites
e-Commerce CX review and concepts
UX Design lead β€” Defence Innovation Hub project
Intranet review | Web CX and content strategy
Digital registration platform concepts
Power system management platform POC
e-Commerce website design lead
UX Designer β€” App squad
UX Designer β€” App squad
Supplier portal research and concept design
Auction site and account redesign
e-Commerce CX review and concepts
Website & member portal redesign
App concept and functional prototype
Loyalty marketing automation and content strategy
Unauthenticated website prototype, and design validation
Corporate website redesign
Insurance brands optimisation program
Health Insurance and Banking products
Membership Portal

How I work

I love the process

UX design and research is just part of the puzzle

I approach design holistically

  • UX Design
  • Research
  • Product Strategy
  • Service Design
  • UI Design
  • Design validation
  • Accessibility
  • Front-end knowhow
  • Commercially-minded
How I play

For me, design is more than "just a job"

  • πŸ†
    I thrive in ambitious teams
  • πŸŽ“
    Always curious, always learning
  • πŸ€›
    Make a difference every day

Make it impactful, intuitive, even a bit delightful!

Toolkit

Here's just a taster of some of the design, research, and agile tools that I use.

Need help with something else? Don't worry, I'm a quick study!

Figma
Figma
Sketch App
Sketch
Axure RP β€” Wireframing and Prototyping tool
Axure RP
inVision Prototyping
inVision
Miro Digital Whiteboard
Miro
Jira
Jira
Confluence
Confluence
ClickUp
Clickup
Askable β€” Recruitment and  Research
Askable
FullStory Digital Experience Intelligence Platform
FullStory
Lookback β€” User Interview Platform
Lookback
Pen and Paper... or iPad and Apple Pencil
Pen & Paper
Whiteboards
Whiteboard
Post-It notes!
PostIt Notes!

Passions

When I'm not designing you can usually find me indulging in one of my passions.

  • Photography
  • Plane Watcher
  • Nature Explorer
  • Music
  • Amateur Botanist
  • Knowledge Forager
  • Residential Barista
  • Baker
  • Whisky Lover
  • Travel
Hey look, it's me taking one of those clichΓ© vesper mirror shots in Italy. Now where's the nearest Gelateria?

Questions?

Get in touch